Episode #896 of Six Pixels of Separation – The ThinkersOne Podcast is now live and ready for you to listen to

Renowned scholar and dynamic force in the business academia and consulting world, Zeynep Ton has dedicated her career to scrutinizing the nuances of operational management through a lens that values not just the customers and investors but the employees who are often regarded as mere cogs in the wheel. With her home base at the MIT Sloan School of Management, she leverages her role as a Professor to delve deep into the symbiotic relationship between employee satisfaction, customer service, and investor returns. Her insightful research has graced the pages of prestigious publications like the Harvard Business Review, Organization Science, and Production and Operations Management, making her a formidable voice in the business analysis sphere. Before her tenure at MIT Sloan, Zeynep honed her craft at Harvard Business School for seven years, earning accolades for her exceptional teaching acumen. In 2014, Zeynep pulled together a decade and a half of rigorous research in her ground-breaking book titled, The Good Jobs Strategy – How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. This work not just chalked out but vivaciously argued that a blueprint of superior returns and outstanding service is incomplete without weaving in investment in employee well-being with operational strategies that spur productivity and morale. Now, she’s back with her latest book, The Case for Good Jobs – How Great Companies Bring Dignity, Pay, and Meaning to Everyone’s Work. It feels like perfect timing for a book like this, if you look at the workforce and how the economy is moving. Enjoy the conversation…

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via Apple Podcast or whatever platform you may choose): #896 of Six Pixels of Separation – The ThinkersOne Podcast.

Before you go… ThinkersOne  is a new way for organizations to buy bite-sized and personalized thought leadership video content (live and recorded) from the best Thinkers in the world. If you’re looking to add excitement  and big smarts to your meetings, corporate events, company off-sites, “lunch & learns” and beyond, check it out.