customer experience Archives - Page 74 of 74 - Thinking With Mitch Joel, Formerly Six Pixels of Separation

6 Ways To Look At Negative Feedback

What happens when people do say bad things about you (or your company)? This is – without question – one

In the past couple of weeks there has been multiple instances where well-known brands have confided in me that they

There have been many back channels emails asking me who the "major electronics retailer" featured in my Blog posting, Like

Full disclosure: iPerceptions is a client of Twist Image and I sit on their Advisory Council. That being said, I