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When Your Work Spouse Is An Algorithm

Do you have a work wife… a work husband… a work spouse…

The person you text the most.
The one you brainstorm with.
The one you vent to.
The one who makes work feel lighter… human… survivable.
“Til retirement do us part,” as the saying goes.

Now imagine that partner never retires.

Never sleeps… never judges… never gets overwhelmed… never calls you on your own nonsense… and isn’t human.
That’s not a hypothetical anymore.
Professionals are increasingly turning to AI chatbots instead of co-workers for mentorship, advice, chitchat and brainstorming.
Not because they dislike people… but because machines are becoming easier to work with than humans.
According to Anthropic, some of its own engineers now engage with Claude in conversations that used to go to colleagues.

The result?

Fewer mentorship moments.
Fewer collaboration sparks.
Fewer accidental breakthroughs that only happen when two imperfect humans collide.
And, maybe most surprising, more people actually feeling lonelier than ever at work… ugh.

Here’s another stat should give you pause…

A survey by Upwork found that 64% of workers who say AI makes them more productive also say they have a better relationship with AI than with their coworkers (even though they are also lonelier).
Let that sit for a second.
We’ve built tools so efficient, so polite, so responsive…
That people are emotionally preferring them over the humans they work with.

And on the surface, it makes perfect sense.

AI is the colleague with no drama.
It doesn’t need to “get back to you.”
You don’t juggle time zones.
It isn’t distracted by their own life and issues.
It won’t judge you for asking a dumb question… or a last-minute one.
It doesn’t gossip… it doesn’t sigh.
It just “helps.”

But something is happening beneath that convenience.

Work used to be social by default.
Not because it was efficient… but because humans were unavoidable.
You learned by overhearing conversations.
You grew by asking awkward questions.
You sharpened ideas through disagreement, friction and challenges.
You learned by watching others in similar situations.

Those moments might be perceived as inefficient because they were messy and human.

So AI comes along and removes all of that friction.
Which sounds like progress… until you realize what friction was doing.
It was forcing connection.
Talking to a chatbot feels productive… but (as many articles have alluded to), it’s closer to having an imaginary friend than a colleague.
These bots are designed to be helpful, sociable and to remember what works for you.
Even straightforward questions take on a warm, personal tone.
They agree with you… they reinforce you.

Human colleagues aren’t supposed to do that.

They’re supposed to challenge you.
Interrupt you… disagree with you.
Make you uncomfortable enough to grow.
When we replace those moments with AI, we don’t just lose connection… we lose the conditions that create better work.

This is the quiet cost of hyper-productivity.

Loneliness doesn’t always show up as sadness.
Sometimes it shows up as efficiency.
Fewer meetings… fewer interruptions… fewer conversations…
Fewer relationships… and fewer breakthroughs.

AI should be a supplement to human collaboration not a substitute for it.

A tool… not a companion.
An accelerator… not a replacement for culture.
Because if your best conversations at work are with a machine…
If your safest questions go to an algorithm…
If your “work spouse” never pushes back…

Then something essential is being optimized out… and the irony is brutal.

In our rush to make work more productive, we may be stripping out the very human connections that made work meaningful… in the first place.
So maybe the question for leaders isn’t how fast AI can help teams move.
It’s whether anyone’s still talking to each other once they get there.
Or a better understanding if your team feels lonelier… more isolated.
Because efficiency scales… but culture, connection and trust… those still require humans willing to sit with friction…

Instead of outsourcing it to a very polite machine.

This is what Robyn Flynn and I discussed on CJAD 800 AM.

Before you go… ThinkersOne is a new way for organizations to buy bite-sized and personalized thought leadership video content (live and recorded) from the best Thinkers in the world. If you’re looking to add excitement and big smarts to your meetings, corporate events, company off-sites, “lunch & learns” and beyond, check it out.

Mitch Joel

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Mitch Joel
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