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You Don’t Have A Knowledge Problem… You Have A Belief Problem

We like to think our beliefs are true…

That they’re grounded in facts… rational… earned through experience.
That belief itself is proof.
That if we believe something strongly enough… it must be right.
But the more I think about it… the less convinced I am.

And the more I reflect on my conversation with Nir Eyal (who has been on the show many times before and just published a brilliant and new book called, Beyond Belief – Change Your Mind, Change Your Life) on this week’s episode of Thinking With Mitch Joel… the more I realized something both obvious and uncomfortable…

Most of what we believe isn’t true.
It’s useful.. or at least… it was useful at some point.
That’s a very different way to think about belief.
Because we tend to treat beliefs like facts (or, at least, I did for a very long time).
Fixed… defensible… part of who we are.

But Nir reframes belief in a way that struck me and is now stuck with me…

Beliefs aren’t truths… they’re tools.
And like any tool… they can help you or they can hurt you.
Or worse… they can keep you stuck.

Think about how many times you’ve known exactly what to do…

Get in better shape… have the hard conversation… change direction… take the risk… the list goes on…
The information isn’t the problem.
The answer is sitting right there.
And yet… nothing happens… or we do nothing with that information.

Why?… well, according to Nir, it’s because you don’t believe.

Not in the outcome.
Not in the process.
Not in yourself.
That’s the gap… and it’s one most of us don’t like to admit.

Because it’s easier to say we need better data… better strategy… better timing.

It’s harder to say… “I don’t believe this will work for me.”
Or even worse… “I don’t believe I can do it.”
Nir tells a story on the show about dieting that hit a little too close to home.
Every diet worked… until it didn’t.
Not because the diet changed… but because the belief did.
The moment doubt crept in… the results disappeared.

Which makes you wonder how many things in business work the same way.

Let’s think about culture.
At its core, culture is just shared belief.
What matters… what works… what is possible when we work together.
And if those beliefs don’t support the direction… no amount of strategy will fix it.

So, if you dig into this deeper, and if beliefs are tools… not truths… then we have more control than we think.

We can question them… swap them… choose them.
Not blindly or irrationally… but intentionally.
It moves us from, “Is this absolutely true?”
To… “Is this useful?”

Because it forces us to confront the idea that the best beliefs are really just the ones that help us move forward…

And also look at how many are quietly keeping us exactly where we are?
Because if belief is the lever… then this is the real work.
Then most of us aren’t stuck because we don’t know what to do.
We’re stuck because we’re holding onto beliefs that no longer serve us.
And the hardest part isn’t learning something new.
It’s letting go of what you thought was true.
Maybe we need to replace language like, “what should I do next?” with, “what would I need to believe for this to work?”
Because until that shifts… the answers don’t really matter… and maybe they never did…

What matters is whether we believe enough to act on them… or whether we keep collecting answers we’ll never use.

Before you go… ThinkersOne is a new way for organizations to buy bite-sized and personalized thought leadership video content (live and recorded) from the best Thinkers in the world. If you’re looking to add excitement and big smarts to your meetings, corporate events, company off-sites, “lunch & learns” and beyond, check it out.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.

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