Have you ever received extremely candid feedback? You know, the type of insights and comments you would never normally see/hear?
Continue readingTag: customer service
Seven Types Of Highly Effective Corporate Blogs
There are many reasons why companies should Blog. It’s a topic that has been written, discussed and disseminated to death.
Continue readingAnother Reason I Will Never Buy From (Or Into) Your Brand
Negative rants about Marketing. Sometimes they just flow. I think we all know that we learn most (and quickest) from
Continue readingMarketing When Nobody Is Looking
There’s a famous saying that goes something like, "integrity is doing the right thing when nobody is looking." It’s like
Continue readingTales From The Fishbowl – The Top Four Shifts In Media
Everybody has multiple customer service complaints. It’s human nature to tell and share a story once you feel that you
Continue readingThe One Thing You Should Never Do
Okay, there must be more than one thing (I think we’ve all seen "those" Websites), but when it comes this
Continue readingHow The e-commerce Grinch Stole Christmas – A Holiday Season Marketing Disaster
Imagine the advertising spend for Boxing Day. Imagine how much money is spent on everything from creative and mechanicals to
Continue readingBlogging And Lessons Learned From My Days In The Music Industry
You may not know this, but my first "real" job was in the music industry. I guess you could have
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