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Zeynep Ton On The Case For Good Jobs – This Week’s Six Pixels of Separation Podcast

Episode #896 of Six Pixels of Separation – The ThinkersOne Podcast is now live and ready for you to listen to

Renowned scholar and dynamic force in the business academia and consulting world, Zeynep Ton has dedicated her career to scrutinizing the nuances of operational management through a lens that values not just the customers and investors but the employees who are often regarded as mere cogs in the wheel. With her home base at the MIT Sloan School of Management, she leverages her role as a Professor to delve deep into the symbiotic relationship between employee satisfaction, customer service, and investor returns. Her insightful research has graced the pages of prestigious publications like the Harvard Business Review, Organization Science, and Production and Operations Management, making her a formidable voice in the business analysis sphere. Before her tenure at MIT Sloan, Zeynep honed her craft at Harvard Business School for seven years, earning accolades for her exceptional teaching acumen. In 2014, Zeynep pulled together a decade and a half of rigorous research in her ground-breaking book titled, The Good Jobs Strategy – How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. This work not just chalked out but vivaciously argued that a blueprint of superior returns and outstanding service is incomplete without weaving in investment in employee well-being with operational strategies that spur productivity and morale. Now, she’s back with her latest book, The Case for Good Jobs – How Great Companies Bring Dignity, Pay, and Meaning to Everyone’s Work. It feels like perfect timing for a book like this, if you look at the workforce and how the economy is moving. Enjoy the conversation…

You can grab the latest episode of Six Pixels of Separation here (or feel free to subscribe via Apple Podcast or whatever platform you may choose): #896 of Six Pixels of Separation – The ThinkersOne Podcast.

Before you go… ThinkersOne is a new way for organizations to buy bite-sized and personalized thought leadership video content (live and recorded) from the best Thinkers in the world. If you’re looking to add excitement and big smarts to your meetings, corporate events, company off-sites, “lunch & learns” and beyond, check it out.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.