Categories: Articles

You Are The Company That You Keep

It’s a question of scruples: is what you do off of the company’s time any of the company’s business?

It’s hard to answer "yes" to that question. We’re entitled to do (and be) whoever we want on our own time so long as when we’re on the job, we’re doing everything we can to meet or exceed the requirements and expectations of our employers. The problem is that many of our lives are no longer all that private at all. I’m currently reading Jeff Jarvis‘ latest business book, Public Parts, and it is – without question – challenging me to think very differently about the concept of privacy. It’s not just Jarvis. Increasingly, our jobs and lives are one. They’re not delineated by the weekdays from nine to five. We have Facebook, LinkedIn, Twitter, YouTube and more where we are sharing anything and everything that we’re up to. To say that you can separate which part of that life is work and personal is also becoming that much more fuzzy.

That being said, when you’re on the job, you are the company (or at least a representative of it).

RIM (the makers of BlackBerry) don’t need any more stress than they already have (for proof of that, please see this: Business Insider – RIM’s Absolutely Awful Year). This past week, two of their executives got drunk on a flight, allegedly became belligerent, were restrained by airline staff and passengers, forced the flight to land and the story just keeps on getting uglier. I was surprised to see a Blog post on BlackBerry Cool called, The Air Canada Issue Has Nothing to Do With RIM that stated: "So two drunks were charged with mischief and had to be removed from an Air Canada flight from Toronto to Beijing. Why is it relevant that they’re RIM employees? Stories like this have been reported before, but the place of work for those charged is never disclosed because it’s simply not relevant. Did RIM as a company have anything to do with them being drunk? Of course not. Also, have you ever taken a flight from Toronto to Beijing? I dare you to fly for 13 hours without getting blackout drunk. It’s boring as hell."

It’s not that simple.

These two executives were travelling on business for RIM… not pleasure. Their tickets were paid for by RIM (their employer). I would argue that they are ambassadors for the business that employs them 24 hours a day (especially because they are executives). I would argue even harder that if they’re travelling for business, then they represent the business. This issue has everything to do with RIM because these two were "on the clock." Is RIM responsible for their behavior? No. But, these two should know that when they’re travelling for business, they are the business. I believe that RIM’s name was front and center in this story because of this.

In a twenty-four hour world. 

It’s easy to run. It’s easy to hide. It’s easy to say that your private life is private. The challenge is when you’re posting and sharing all of this "private" stuff for everyone to see, share and comment on. One simple way to work around this is to ensure that you and the company that you keep have shared values. This goes over and above your employment and your non-disclosure agreements. Think very seriously about your "private" actions and ask yourself, "if this should happen to get on YouTube, how will it be perceived in terms of my professional life?" While that may sound, harsh, cold, and/or impractical, we have to realize how much our world has changed. In the instance of RIM, it seems pretty cut and dry (considering that they were travelling for business), but this Blog post isn’t about RIM… it’s about all of us and how we think and act (day in and day out). In the case of RIM, the two executives (who pleaded guilty) were fired (more on that here: The New York Times – 2 RIM Executives Are Fired for Disturbance on Flight).

The lesson? You are the company that you keep.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.

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