I have “happy ears.”
I tend to hear the positive (not the criticism). I lean into the good (not the ugly). I find that my opinion can easily be swayed by a compelling argument. This means that I am often unsure about a certain “side” and it also means that I can (and do) change my mind on my own previously held convictions. It also means that this can come off (to many) as lacking conviction… which is not the case. But being easily persuaded isn’t the same as being intellectually rigorous… and that’s something I have to constantly check myself on as well.
When was the last time you genuinely changed your mind about something important?
Not because someone embarrassed you in an argument… not because you were pressured into agreeing with the people around you… but because you did the intellectual work… explored the other perspective… listened to someone who knew more than you… and realized that what you believed might not be the complete picture. That you were sold a bill of goods… and that you might be missing as much of the truth as the person you were criticizing?
I’ve been thinking about this a lot lately.
Everyone has more than an opinion about everything… they have strongly held beliefs. And they hold onto those beliefs with an almost religious zeal. It feels like fewer and fewer smart and interesting people are interested in examining how they arrived at those opinions in the first place. Choose your poison… politics… technology… business… culture… social issues… any subject… and you’ll find people who are absolutely convinced that their perspective is the correct one. This part is fine (clicks and views and subs are the currency)… But I’m not sure we’re getting better at thinking because of it… and we blame the algos or AI for this… but it’s on us. This past week, I had a fascinating conversation with psychologist Owen Fitzpatrick (author of Inner Propaganda), on Thinking With Mitch Joel. His central argument is that our minds are constantly constructing stories that convince us our interpretation of reality is the truth.
“Inner propaganda”… that term is now constantly skewing how I think about all the things.
We recognize propaganda when it’s coming from politicians… media organizations… social platforms or people whose opinions we disagree with. But are we constantly creating propaganda for ourselves? Owen is right… our brains naturally gravitate toward certainty… and simple stories. We like knowing who’s right/who’s wrong, who is the hero/who is the villain.
Most meaningful issues aren’t nearly that simple.
And increasingly… neither are the conversations we’re willing to have about them. I’ve found myself in situations with friends, colleagues and people I deeply respect where someone expresses a strongly held opinion and I can understand their perspective… but I can also recognize something reasonable in the opposing argument. Often, I agree with elements of both. That doesn’t mean I don’t have values. It doesn’t mean I think every argument is equally credible. And it certainly doesn’t mean that every issue has two equally legitimate sides. It means I’m trying to understand something before deciding how firmly I should believe it. I’ve also learned that expressing this kind of nuance can be surprisingly complicated. I’ve watched relationships become strained, even fractured, over differences of opinion. Sometimes simply acknowledging that someone on the opposing side might have a reasonable point can be interpreted as an endorsement of everything that person believes.
So… lately… I say nothing.
I’ve come to accept that not everyone wants to explore these questions. But it does leave me wondering what happens to a culture when intellectual curiosity becomes something we increasingly practice in private. When did examining an argument become confused with defending it? There’s something almost religious about the way certain beliefs now function in public conversation. They become declarations of identity… signals of belonging… evidence that we’re on the right side of history. In a deeper sense… once a belief becomes part of who we are, questioning it can feel like questioning ourselves.
This is where echo chambers become especially powerful.
We surround ourselves with information… conversations… communities… perspectives that reinforce what we already believe. Over time, those beliefs begin to feel less like conclusions we’ve reached and more like facts that no reasonable person could dispute. We’re not necessarily becoming less intelligent… we may simply be forgetting to exercise intellectual rigor. Being informed and being intellectually rigorous are different things… and they’re complementary. We need knowledge… evidence… expertise. But we also need the willingness to question what that information means… seek out perspectives that complicate our understanding and recognize when we’re selecting facts to support a conclusion we’ve already made. And here’s an important distinction… intellectual rigor doesn’t necessarily mean changing your mind. Sometimes, doing the work actually strengthens your convictions. The point is to understand why you believe what you believe… and whether those beliefs can withstand serious examination. Owen describes something called the “singulair cause bias” (it’s our tendency to search for one clear explanation for something that may have many interconnected causes).
Think about how often we do this…
Why is society so polarized? Social media. Why are people struggling at work? Bad leadership. Why is the economy behaving this way? That politician. It’s comforting to identify one cause… one villain… one answer… but reality rarely offers us that convenience. And now we’re slopping AI into this already complicated environment. In theory, AI could become one of the most extraordinary tools we’ve ever had for intellectual exploration. We can ask it to explain opposing arguments… challenge our assumptions… introduce unfamiliar perspectives.. help us understand complex subjects through the thinking of people who know far more than we do.. and we can talk to it… and have a back and forth… imagine having access to a tool that could help you become more intellectually rigorous every single day… but there’s another possibility.
What happens when we use these same systems primarily to validate what we already believe?
When we ask questions designed to produce agreeable answers? When the machine is exceptionally good at understanding our preferences… our language… our perspectives… and intelligently feeds it all right back to us? AI could help us escape our echo chambers… or make the ones inside our heads considerably more comfortable. The hardest part is that we may not be able to recognize which one is happening. With that, I’m not suggesting that we should constantly second-guess ourselves. Strong convictions matter… values matter… evidence matters.
We need to apply the same intellectual rigor to our own beliefs that we so readily apply to everyone else’s.
I don’t think we need more people challenging one another simply for the sake of disagreement. I think we need more people willing to challenge the stories they’re telling themselves. Because the most powerful echo chamber may not be the media we consume, the algorithms that shape what we see, the people we follow or the technology we’re using. It may be the certainty we’ve constructed inside our own minds.
When was the last time you examined something you believe… not to prove yourself right, but to discover whether you might be wrong?
Conversations like this are at the heart of the Next Era Institute Salons… this is where I bring curious minds together to explore change, innovation, and what comes next. If you’d like to participate in an upcoming salon, please reach out.
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