Podcast

Why We’re All Digitally Exhausted With Paul Leonardi – TWMJ #1017

Welcome to episode #1017 of Thinking With Mitch Joel (formerly Six Pixels of Separation).

At a time when technology promises limitless capability yet leaves so many people mentally depleted, the question is no longer whether digital tools are powerful, but whether we know how to live with them. Paul Leonardi is a leading expert on digital transformation, the future of work, and organizational networks, with more than two decades of research and advisory work focused on how technology reshapes collaboration, innovation, and human behavior. A professor at the University of California, Santa Barbara, where he holds the Duca Family Endowed Chair and chairs the Department of Technology Management, Paul has advised Fortune 500 companies, startups, and nonprofits on navigating the people side of technological change. His work has shaped global conversations, translating rigorous research into practical frameworks leaders can actually use. His latest book, Digital Exhaustion – Simple Rules For Reclaiming Your Life, confronts a growing paradox of modern work and life: technologies that make everything possible are also wearing us down. Drawing on years of research and real-world observation, Paul explains why digital exhaustion isn’t simply about screen time, but about constant task switching, inference-making in data-saturated environments, and the emotional toll of being perpetually reachable. He examines how capitalist incentives and addictive design amplify fatigue, why generational differences don’t offer immunity, and how the collapse of clear boundaries between work, home, and identity has created a new baseline of psychological strain. Rather than advocating withdrawal or digital detoxes, Paul offers a more realistic path rooted in intentionality, clearer norms, and conscious choices about which tools deserve our attention. His work reframes exhaustion not as personal failure, but as a systemic condition that can be managed through better design, better habits, and a more humane relationship with technology. Enjoy the conversation…

Chapters:

(00:00) – Introduction to Digital Exhaustion.
(02:48) – The Dark Side of Technology.
(06:13) – The Role of Capitalism in Digital Overwhelm.
(09:00) – Generational Perspectives on Technology.
(11:55) – The Search for Baselines in Digital Interaction.
(14:54) – The Psychological and Physical Aspects of Exhaustion.
(17:46) – Addiction to Technology.
(20:55) – Strategies for Managing Digital Tools.
(23:52) – The Complexity of Productivity in the Digital Age.
(26:51) – The Future of AI and Digital Interaction.
(32:37) – The Data Arms Race and Human Representation.
(34:58) – The Shift from Attention to Intimacy Economy.
(38:02) – Default Urgency and Social Norms in Communication.
(42:19) – The Power of Intentional Response.
(46:00) – Attention Span: Short vs. Long.
(53:02) – The Joy of Missing Out vs. Fear of Missing Out.
(56:35) – Parenting in the Age of Social Media.

Download the Podcast here: #1017 of Thinking With Mitch Joel (formerly Six Pixels of Separation).

Before you go… ThinkersOne gives you direct access to the experts shaping tomorrow’s conversations. Get their insights on leadership, AI, culture and innovation all delivered to your team before the rest of the world catches on. Ideal for your meetings, off-sites, and lunch & learns.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.

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