Categories: Articles

Uncoupling Everything

Do the great brands drive you to them or do the great brands put themselves everywhere?

The Web used to be about destination. Yahoo! quickly evolved from a search engine to a portal in the early days of the Web. AOL was picked up by Time Warner in 2000 because it was seen as the next generation of destination media. For years, the biggest players online were the destinations. As Social Media gained traction, it seemed like MySpace and Facebook were just the next generation (or next iteration) of the portal – with the big difference being that it wasn’t about the edited content but rather about the connections that individuals have to one another. 

There are some new, subtle changes happening.

When YouTube allowed anybody to grab any video and embed it into their own site, the world tilted just a little bit. It titled a little bit more when Facebook allowed people to put a "like" button next to anything and everything. It tilts just a little bit further now that Twitter is allowing people to put a Follow button wherever they like and as Google continues to evolve the +1 button. Instead of these brands creating destinations, they’re uncoupling their functionality and spreading it far and wide.

It’s a new way to look at things.

These buttons all seem fairly innocuous. The functionality is not all that innovative (prior to the Twitter follow button, it wasn’t all that difficult for someone to have an icon on their website that linked to their Twitter profile). What’s interesting is why these brands are uncoupling and allowing these little bits of functionality to roam free across the digital channels. Maybe Wired Magazine was right and that the Web is dead… as we know it. Perhaps these little transitions point us to a new world where each person has their own platform and it’s made up of little buttons, tweets of content and this seamless flow of information that looks much more like an app than a highly commercialized website that is owned by some traditional mass media organization.

Uncoupling the small stuff may be the only way to get big.

There’s a logic at play here for YouTube, Facebook, Twitter and Google: if it’s getting harder and harder to grow an audience by expecting them to come to us, we may be best served to let people do what they want to do – on whatever sites they want to be on – but let’s ensure that our brand (and some of the functionality that comes along with it) is a part of the ride/experience. Simply put: if we can’t push more people to our domains, let’s get our stuff on their domains. The reason this is working so effectively for these brands is because people derive value from it… for now.

Share and share alike.

We (digital media folks) got very excited a while back about the "share this" button. The challenge we quickly discovered was unveiled in the web analytics. The majority of publishers don’t see a ton of action from this button. There is both fatigue and too many choices. Imagine a Blog post with fifty different icons under it that allows anyone to tweet it, follow it, like it, +1 it, etc… This isn’t an indictment on the recent moves of these brands to add functionality everywhere, it’s a question of value that we’re going to have to discover together as these brands continue to uncouple.

Is sharing too much of the same thing everywhere going to become annoying and overwhelming? 

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.

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