Categories: Articles

The Right Fit

What makes great advertising work?

Whether you’re watching a panel discussion at the Cannes Lion or reading an article in AdWeek, the majority of the discourse revolves around three things:

The big idea.
The size of the media spend to make enough noise.
Luck.

Sure, there are nuances. Some agencies will talk about the brand’s ability to truly allow the agency to spread their wings, then there’s the heated discussion over important details like the casting and time spent on the copy. I was walking through the shopping mall and came across a perfume store. The main advertising in the window was Chanel No 5. It was a massive headshot of Brad Pitt with a small Chanel bottle in the bottom right corner. I just laughed. Much has been written about the TV commercials and advertising following Chanel’s decision to use Brad Pitt as their spokesperson (the first male to be chosen for this, particular, perfume brand). Even more has been written and created surrounding the somewhat laughable debut commercial featuring Brad Pitt. Is it true that in ultimate insult was delivered by Saturday Night Live, when the late-night live television sketch comedy and variety show decided to parody the commercial by actually running it as is? They figured, nothing could be funnier that what Chanel No 5 considered to be a legitimate form of advertising.

The point of laughing.

This isn’t about being overly critical of a brand or a choice of spokesperson or advertising creative and more. I laughed as I passed this point-of-purchase advertisement, because it occurred to me that what makes great advertising – in it’s entirety – is the right fit. That’s what makes advertising so hard, so random and so challenging. The right fit isn’t just about the right face for the right product, it’s about everything. From the start: is the brand and agency the right fit? Are the team members the right fit? Is the strategy the right fit for the brand? Is the creative the right fit for the strategy? Does the media buy fit? You get the idea.

How often do you think about the right fit?

Media professionals have a million excuses when a campaign fails. "Fit" is sometimes mentioned in the excuses, but not frequently enough. As we all head off into the holidays, take a break, regroup and come back in January with a new zeal to do better and more remarkable work in marketing, it would be well-advised to spend some time during this break to think about whether or not you have the right fit – in each and every thing that you are doing. This doesn’t mean to start from scratch, and it also doesn’t mean that you can’t – through the power of effective conversation – stir things into a more productive relationship. What it does mean is that great ideas, luck and managing a budget become somewhat arbitrary when you have the right fit. Chanel No 5 probably has some thinking to do about whether this deal with Brad Pitt produced the results that they anticipated. My guess is that your brand probably has some thinking to do as well, in terms of drilling down into the work to make sure that you have the right fit across the board.

Now, over to you: is there anything more important than the right fit when it comes to your marketing?

The above posting is my twice-monthly column for The Huffington Post called, Media Hacker. I cross-post it here with all the links and tags for your reading pleasure, but you can check out the original version online here:

The Huffington Post – The Business Lesson in Chanel No. 5’s Marketing Disaster.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.