Podcast

SPOS #989 – Andrew Brodsky On The Secrets Of Virtual Communications

Welcome to episode #989 of Six Pixels of Separation – The ThinkersOne Podcast.

Andrew Brodsky is reshaping how we think about work, not by focusing on tasks or tools, but by interrogating how we communicate. A management professor at the McCombs School of Business at The University of Texas at Austin, Andrew specializes in organizational behavior, with a sharp focus on the friction (and possibility) that emerges when human behavior meets digital platforms. With a PhD from Harvard Business School and a BS from Wharton, his work explores everything from how to show emotional authenticity on Zoom to how organizations can build culture without a physical office. In his new book, Ping – The Secrets of Successful Virtual Communication, Andrew offers a science-backed, research-driven guide to the biggest question facing modern professionals: when should something be an email, a Slack, a video call or nothing at all? He pushes past the cliché of “this meeting could’ve been an email” to examine what kinds of communication actually drive clarity, trust and effectiveness. In this episode, we explore the messy reality of hybrid work, the erosion of “third places” where colleagues used to casually connect, and the deeper organizational consequences of fragmented communication norms. Andrew explains why remote work isn’t the root of all workplace disconnection (return-to-office mandates won’t fix your culture) and how better communication (intentional, strategic, well-matched to the message) is the real differentiator for teams. We also talk about the long-term implications of this shift: from how loneliness is showing up in employee engagement surveys to how new communication technologies might shape our future work rhythms. Whether you’re leading a team, working across time zones, or just trying to get a response to your last message, this conversation offers practical takeaways grounded in deep expertise and real-world research. Andrew’s insights cut through the noise and help us see virtual communication not as a limitation, but as an opportunity to be more human, more clear and more connected… no matter the channel. Enjoy the conversation…

Running time: 1:03:22.
Hello from beautiful Montreal.
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Here is my conversation with Andrew Brodsky.
Ping – The Secrets of Successful Virtual Communication.
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Chapters:

(00:00) – The Evolution of Virtual Communication.
(02:50) – Understanding Virtual Communication.
(05:48) – The Challenges of Virtual Interactions.
(09:03) – The Role of Communication in Performance.
(12:04) – Optimizing Remote Work Culture.
(15:02) – The Future of Meetings and Collaboration.
(17:49) – Teaching Communication Skills.
(20:59) – Investing in Effective Communication.
(24:05) – The Impact of Remote Work on Relationships.
(27:04) – The Future of Work and Economic Implications.
(33:28) – The Shift in Workplace Dynamics.
(39:15) – The Evolution of Social Spaces.
(41:53) – The Role of Technology in Communication.
(49:30) – Navigating Virtual Interactions.
(01:01:11) – Lessons Learned from Covid 19.

Download the Podcast here: Six Pixels of Separation – The ThinkersOne Podcast – Episode #989.

Before you go… ThinkersOne is a new way for organizations to buy bite-sized and personalized thought leadership video content (live and recorded) from the best Thinkers in the world. If you’re looking to add excitement and big smarts to your meetings, corporate events, company off-sites, “lunch & learns” and beyond, check it out.

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.