Podcast

SPOS #909 – Joey Coleman On How To Never Lose An Employee Again

Welcome to episode #909 of Six Pixels of Separation – The ThinkersOne Podcast.

Here it is: Six Pixels of Separation – The ThinkersOne Podcast – Episode #909. Acclaimed author, speaker, and expert in customer and employee experience, Joey Coleman, has charted an impressive journey from his roots in a small farming community in Iowa. His career is a tapestry of diverse experiences, from practicing law and working in the White House, to engaging in creative pursuits like graphic art and singing. Joey’s professional expertise lies in enhancing customer and employee experiences. Joey works with a range of clients, from corporations to non-profits, in creating impactful interactions. His innovative approach focuses on designing memorable experiences to improve relationships in the crucial first 100 days, whether it’s with customers or employees. As a speaker, Joey shares his insights worldwide, teaching his First 100 Days methodology to foster personal and emotional connections between brands and their audiences. He advises a spectrum of organizations, from start-ups to Fortune 500 companies, sometimes even taking equity stakes in start-ups for long-term partnerships, especially in the renewable energy and technology sectors. Joey’s recent book, Never Lose An Employee Again, builds on his expertise in fostering lasting relationships in business environments (and is a great companion to his first book, Never Lose A Customer Again). This book is a testament to his belief in the power of creating memorable experiences to retain talent in an organization with this ever-changing work landscape. Let’s dive into his philosophies and methodologies, as Joey presents valuable insights for businesses and individuals alike looking to excel in creating unforgettable work experiences. Enjoy the conversation…

Running time: 1:16:13.
Hello from beautiful Montreal.
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Here is my conversation with Joey Coleman.
Never Lose An Employee Again.
Never Lose A Customer Again.
First 100 Days.
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This week’s music: David Usher ‘St. Lawrence River’.

Download the Podcast here: Six Pixels of Separation – The ThinkersOne Podcast – Episode #909.

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Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.