Categories: Articles

The Dirty Little Secret Of The Twitter Elite

Just because they’re following you on Twitter, it does not mean that they are paying attention to you.

In a world of Social Media, mass collaboration, sharing and conversations, does anyone find it in the least bit interesting how little of that is really going on among those who rack up the largest followings and conjure up the most mass media attention? When Twitter first came out, there was some commonly held philosophies around following back those who are following you (almost as a common courtesy). The problem was, as more and more people joined the online social network and communications platform, the harder it was to follow back everybody and still be able to be engaged in any real level of "conversation" (you can read more in the Blog post: The Trouble With Twitter – Confessions Of A Twitter Snob).

Most people are in it for themselves. 

Personal anecdote: as the book launch for Six Pixels of Separation nears, I had some high level conversations with others who have books coming out in terms of formulating some kind of marketing initiative around sharing and helping one another reach our goals by combining efforts. Upon listing out many of the people with books in the marketplace (or those who have a book coming out), someone sniped back that one of the individuals mentioned actually doesn’t help others out at all. They’re in it for themselves.

It should give you pause.

On countless occasions you’ll read a tweet where someone says, "I can’t believe @internet_celebrity is following me!" (keep in mind we’re not discussing those real world celebrities who either follow everybody, but never respond or those that have hundreds of thousand of followers but who follow back only a handful). So, how do these Twitter elite really manage hundreds of thousands of followers and conversations?

They’re simply filtering you out.

And that is the reality. With Twitter’s open API, it has given rise to many third-party applications (like TweetDeck and Seesmic Desktop) that enable a Twitter user to create groups, and that’s exactly what they’re doing. Very few of the Twitter elite ever look at their full Twitter stream. They’re creating a group for their handful of "real" friends or people they want to be connected to. They’re also using the amazing power of Twitter Search to create alerts for their personal name, their company, brands and services. This way, if anyone does mention them (whether they’re following them or not), they can be notified and respond as if they’re really paying attention to their full Twitter stream.

The next generation of the Social Web is all about filters and aggregators, so don’t be insulted.

Countless Blog posts and Podcast rants have covered the discussion that a real personal brand is not scalable, so this is what it comes down to. People have finite time and limited ability to engage full-on in conversations (afterall, they do have to earn a living at some point), so the individual who can best manage their personal brand and the myriad of conversations is faced with the reality of having to be ruthless in their Social Media diet.

The bigger question is this: how much longer can we continue to use the words "Social Media" if every day, the majority of the power users are doing everything they can to filter out and aggregate their personal preferences – essentially rendering them less social?

Mitch Joel

Mitch Joel lives at the intersection of technology, business transformation and consumer culture. He is the Executive Director of Next Era Institute, a strategic intelligence platform helping leaders understand the forces reshaping business, technology, culture and society. The Institute identifies which shifts matter, explores their wider significance and translates them into strategic direction and momentum. Mitch is also a globally recognized keynote speaker. He has delivered thousands of presentations across both B2B and B2C industries to organizations including Google, Walmart, LEGO, Shopify, Microsoft, Procter & Gamble and Unilever. Strategy Magazine has called him “one of North America’s leading visionaries.” Mitch built his career by working directly inside the waves of change that reshaped modern business. He founded and built a digital marketing agency that worked with some of the world’s largest brands and was later acquired by WPP, where he served as President of a firm operating in 25 countries with almost 3,000 employees. Mitch is the bestselling author of Six Pixels of Separation and CTRL ALT Delete, and the host of Thinking With Mitch Joel, one of the longest-running business podcasts in the world. His writing and commentary appear in outlets including Harvard Business Review, Fast Company and Inc. Magazine. He is a member of Dr. Marshall Goldsmith’s 100 Coaches and was named to the Thinkers50 Radar. Mitch also hosts Groove – The No Treble Podcast, documenting the oral history of electric bass players. Mitch is also Co-Founder of ThinkersOne, a platform that enables companies to bring personalized thought leadership from world-class experts into meetings, events and off-sites in focused 15-minute bursts.

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